Privacy Policy

Introduction

kavixo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image and video generation platform at kavixo.com.

kavixo is the data controller for the personal data processed through our services.

Information We Collect

Personal Information

• Email address: Used for account creation, authentication, and notifications
• Account credentials: Username and password (securely hashed)
• Payment information: Processed through Stripe; we do not store complete credit card numbers

AI Generation Data

• User prompts: The text prompts you enter to generate images or videos
• Generated content: Images and videos created using our AI models, stored in S3-compatible storage
• Generation history: Records of your AI generation activities

Usage and Device Data

• Usage data: Pages visited, features used, time spent on the platform
• Device information: IP address, browser type, operating system, screen resolution

How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our AI generation services
• To process payments and manage your credits
• To send service-related notifications and updates
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations

Third-Party Services

We use the following third-party services to operate our platform:

These providers have their own privacy policies and security measures. We only share information necessary for them to provide their services.

Data Retention

We retain your data for the following periods:

• Generated images and videos: 90 days from creation, after which they are automatically deleted. You may manually delete them at any time.
• Account data: Retained while your account is active. After account deletion, data is removed within 30 days.
• Payment records: Retained for 7 years as required by tax and accounting regulations.
• Analytics data: Aggregated and anonymized after 26 months.

Your Rights (GDPR/CCPA)

Depending on your location, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Withdraw Consent: Withdraw your consent at any time
• Opt-out: Opt-out of the sale of personal information (CCPA)

To exercise these rights, please contact us at support@kavixoai.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to operate our platform. For detailed information, please see our Cookie Policy.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last Updated" date.

Last Updated: March 2025

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at:

Email: support@kavixoai.com

For general inquiries, please use our contact form.